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Product Content Workflow Planning
The order in which a change travels from the moment it is raised to the moment it is live, with the conditions that let it move on.
We begin from the way updates actually run today, not from an ideal process. Each step someone already performs is written down, the points where work waits are identified, and the sequence is then set out with the conditions that allow an item to move from one stage to the next. Where two teams currently work in parallel on the same record, the plan says which of them holds it and when.
What you receive
- A stage diagram covering preparation, review, approval, publication handover and later updating
- Entry and exit conditions for each stage, written as checks rather than intentions
- The route a returned item takes when a reviewer raises a query
- A record of which stage an item sits at, and what it is waiting for
What we need from you
- A description of how a change reaches a product page today
- The roles that take part, in-house and outside
- Any existing instructions, request formats or checklists already in use